This privacy statement was last updated on 22/05/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.fineartcrete.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

2. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

3. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

4. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

5. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

6. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

7. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

8. Contact details

Fine Art Crete Michael Holzknecht
Myrthianos 74060 Plakias
Greece
Website: https://www.fineartcrete.com
Email: info@ex.comfineartcrete.com
Phone number: +30 698 852 2543

Annex

WooCommerce

This section outlines basic information regarding what personal data your store collects, stores, and shares, as well as who may have access to that data. The specific data collected depends on the settings you have enabled and the additional plugins you use. We recommend seeking legal advice to determine which information your privacy policy should include.

We collect information about you during the checkout process in our store.

What We Collect and Store

While you visit our website, we collect:

Products you’ve viewed: for example, we use this to show you recently viewed items.

Location, IP address, and browser type: we use this data for purposes such as estimating taxes and shipping.

Shipping address: we’ll ask you to enter this so we can, for example, estimate shipping costs before you place an order, and send you your order.

We also use cookies to keep track of cart contents while you’re browsing our site.
→ Please refer to our Cookie Policy for more detailed information.

When you make a purchase, we’ll ask you to provide information including your:

Name

Billing and shipping address

Email address

Phone number

Payment details, such as credit card information

Optional account information such as username and password

We use this information for the following purposes:

To send you information about your order and account

To respond to your requests, including refunds and complaints

To process payments and prevent fraudulent transactions

To set up your customer account

To comply with legal obligations, such as tax calculations

To improve our store offerings

To send you marketing communications, if you have opted in to receive them

If you create an account, we store your name, address, email, and phone number, which will be used to prefill checkout fields for future orders.

We generally retain your information for as long as we need it for the purposes for which we collect and use it, and we are legally obligated to keep it. For example, we retain order information for XXX years for tax and accounting purposes. This includes your name, email address, billing, and shipping address.

We also store comments or reviews if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both administrators and shop managers can access:

Order details such as purchased items, order dates, and shipping addresses

Customer information such as your name, email address, and billing and shipping information

Team members have access to this information to fulfill orders, process refunds, and provide customer support.

What We Share with Third Parties

In this section, you should specify with whom and why you share personal data. This may include analytics, marketing platforms, payment gateways, shipping providers, and embedded third-party services.

We share information with third parties who help us provide our store services and fulfill your orders. For example:

Payments

We accept payments via PayPal. When processing payments, some of your data will be shared with PayPal. This includes only the information necessary to process or support the payment, such as the purchase total and billing information.

You can view PayPal’s privacy policy here.

Complianz | The Privacy Suite for WordPress

This website uses the Complianz Privacy Suite for WordPress to collect and store consent based on browser and device. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider.

For more information, please refer to the Complianz Privacy Statement.